PC Maintenance

Repair / Upgrade : why pay a professional?

My neighbor’s kid can fix for free or cheap why pay a professional?

This is a very good question and there are two main reasons.

  • The first and the obvious one is training. A lot of kids are smart and know HOW to use a computer but very few are PROPERLY trained.  Almost every week we get a computer in that a friend tried to fix an issue and actually made the repair worse. Instead of a $34.95 system tune-up it ends up being a $49.95 Data Recovery along with a $59.95 OS Installation. But nothing compares to the phone calls we have to make where someone messed up and now all those pictures and videos of your kids are gone forever.
  • The second reason is as a business, you are protected. What I mean by that is as a company we have to carry insurance to protect you from loss, damage, errors, etc… Thankfully in my 20+ years I’ve never had to use the insurance on me or my employees. My point is guys who work from their home, post cheap rates on Craigslist; do you think they carry insurance? No. you have no protection. When you hand over that computer it’s as good as giving them a free laptop. The data, pictures, videos, web searches, everything is now theirs. Funny thing is you have more protection if you would just hand over your credit card.

I come from a Dutch heritage and I’m as cheap as it gets so I promise at Heartland you will get Professional Repair Service and cheap rates. A Win Win by my standards!!

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Carl Bootsma

By Carl Bootsma

Carl Bootsma is the founder of Heartlandtechs, the technology blog for the computer hub Heartland Computers INC He is the owner of fast growing Information technology company and repair store "Heartland Computes" located at Sioux falls, South Dakota area.