My neighbor’s kid can fix for free or cheap why pay a professional?
This is a very good question and there are two main reasons.
- The first and the obvious one is training. A lot of kids are smart and know HOW to use a computer but very few are PROPERLY trained. Almost every week we get a computer in that a friend tried to fix an issue and actually made the repair worse. Instead of a $34.95 system tune-up it ends up being a $49.95 Data Recovery along with a $59.95 OS Installation. But nothing compares to the phone calls we have to make where someone messed up and now all those pictures and videos of your kids are gone forever.
- The second reason is as a business, you are protected. What I mean by that is as a company we have to carry insurance to protect you from loss, damage, errors, etc… Thankfully in my 20+ years I’ve never had to use the insurance on me or my employees. My point is guys who work from their home, post cheap rates on Craigslist; do you think they carry insurance? No. you have no protection. When you hand over that computer it’s as good as giving them a free laptop. The data, pictures, videos, web searches, everything is now theirs. Funny thing is you have more protection if you would just hand over your credit card.
I come from a Dutch heritage and I’m as cheap as it gets so I promise at Heartland you will get Professional Repair Service and cheap rates. A Win Win by my standards!!
